For decades, the Information Technology (IT) department was often viewed as a cost center—a necessary engine for core business functions, but primarily responsi...
Introduction For many enterprises, Artificial Intelligence (AI) remains a collection of siloed projects: a predictive maintenance model here, a new customer ...
Introduction For decades, IT operations and service management have been governed by rigid, rule-based systems. These systems, while reliable, struggled with...
Introduction Cloud computing was designed to deliver scalability and agility. Yet, as modern IT environments grow more complex—spanning hybrid clouds, contai...
Introduction The digital heartbeat of any modern enterprise is its IT infrastructure. For decades, the goal of IT operations (ITOps) has been stability and r...