Get preventive maintenance, tech support and advance analytics for your IT infrastructure and critical business applications. Ezeiatech support services supports multiple clouds, data center and on-premise IT infrastructure.
OUR ENGAGEMENT
L0 / L1 Tech Support
24/7 L0 L1 technical support to your customer’s requests and issues.
L3 Tech Support
L3 technical support to debug and resolve your customer’s issues within defined SLA.
Support Automation
Ezeiatech support services includes the automation of repetitive requests and issues leveraging RPA across communication channels like Chat, IVR and WhatsApp.
OUR PEOPLE MAKE US SPECIAL
Our people love being here- We have a 95%+ retention rate for engineers
- We promote long-term relationships with clients
- Our team are passionate people who really know your system
Solutions
COMPREHENSIVE IT SUPPORT INCLUDE
WHO WE SERVE
ELIMINATE THE IT CHALLENGES YOUR BUSINESS
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Ezeiatech has you covered with industry compliant solutions.
INDUSTRIES WE SERVE
WE WORK WITH GLOBAL BRANDS
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Ezeiatech has you covered with industry compliant solutions, customized to your company’s specific needs.
Mr. Venkatesh Venu
VP Engineering – Airtel
Ezeiatech’s team does well in key areas, like processes, technology choices, and suggestions.
Mr. Hemang Dilijun
Deputy Executive Director – Bharat Dalmia
Ezeiatech does a lot of thinking for the client in the overall interest of the project.
Why choose us
6 REASONS TO PARTNER WITH EZEIATECH
Quick response
Our sales team will return the communication within 1 business day to get going with your requirements immediately.
Experienced
In more than 10 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in simple language. Our engineers and solution architects will clearly articulate the situation and solution accordingly.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.